Privacy policy
Last updated: May 2026
Roséveil (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR).
1. Data We Collect
When you place an order or sign up to our newsletter, we collect your name, email address, shipping address, and payment information. Payment details are processed securely by our payment provider and are never stored on our servers.
2. How We Use Your Data
- To process and fulfil your orders
- To send order confirmations and shipping updates
- To send marketing emails, if you have opted in (you can unsubscribe at any time)
- To improve our website and customer experience
3. Legal Basis for Processing
We process your data on the basis of contractual necessity (to fulfil your order), your consent (for marketing emails), and our legitimate interests (to improve our services).
4. Data Sharing
We do not sell your personal data. We share it only with trusted third parties necessary to operate our business (e.g. our shipping carrier and payment processor), all of whom are bound by data protection obligations.
5. Data Retention
We retain your order data for seven years for legal and accounting purposes. Marketing consent data is retained until you withdraw your consent.
6. Your Rights
Under the GDPR, you have the right to access, correct, delete, or export your personal data at any time. To exercise these rights, contact us at hello@roseveil.com.
7. Cookies
Our website uses essential cookies to enable core functionality (such as the shopping cart) and analytics cookies to understand how visitors use our site. You can manage cookie preferences in your browser settings.
8. Contact
For any privacy-related questions, please contact us at hello@roseveil.com.